Cancellation & Refund Policy
At Slimveda, we strive to provide high-quality products to help you achieve your weight loss goals. However, we understand that there may be instances where you need to cancel an order or request a refund. Please read our policy carefully to understand the terms and conditions.
1. Order Cancellation
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- You may cancel your order within 24 hours of placing it, provided that it has not been shipped.
- To request a cancellation, please contact our customer support team at [Support@slimveda.com/+91 96080 90429] with your order details.
- If the order has already been shipped, cancellation will not be possible, and you may proceed with a return as per our refund policy.
2. Return & Refund Policy
We accept returns and provide refunds under the following conditions:
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- Eligibility for Return:
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- The product must be unused, unopened, and in its original packaging.
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- The return request must be initiated within 7 days of receiving the product.
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- Products that are damaged due to misuse or improper handling are not eligible for return.
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- Eligibility for Return:
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- How to Request a Return:
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- Email us at [Support@slimveda.com/+91 96080 90429] with your order number and reason for the return.
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- Our team will review your request and provide return shipping instructions if approved.
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- How to Request a Return:
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- Refund Process:
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- Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
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- Approved refunds will be processed within 24 – 48 Hour and credited to the original payment method.
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- Shipping charges (if applicable) are non-refundable.
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- Refund Process:
3. Non-Refundable Items
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- Used or opened products cannot be returned due to hygiene and safety reasons.
- Discounted or clearance items are final sale and cannot be returned.
4. Damaged or Incorrect Products
If you receive a defective, damaged, or incorrect item, please notify us within 48 hours of delivery with clear photos of the issue. We will arrange for a replacement or refund based on the circumstances.
5. Contact Us
For any questions related to cancellations, returns, or refunds, please reach out to us at:
📧 Support@Slimveda.com
📞 7090808090
We appreciate your trust in Slimveda and look forward to serving you!