SHIPPING POLICY
Thank You for choosing Slimveda! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below.
1. Shipping Locations
We currently ship across India. International shipping is not available at this time.
2. Processing Time
Orders are processed within 1-2 business days (excluding weekends and public holidays) after payment confirmation. You will receive a confirmation email with tracking details once your order has been dispatched.
3. Estimated Delivery Time
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- Metro Cities: 3-5 business days
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- Other Cities & Rural Areas: 5-7 business days
Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volume.
- Other Cities & Rural Areas: 5-7 business days
4. Shipping Charges
Shipping charges are calculated at checkout based on your location and order value. We may offer free shipping on orders above a certain value, as per promotional offers.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email/SMS. You can track your order through our courier partner’s website.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated delivery time or lost in transit, please contact our customer support team at [customer support email/phone] for assistance.
7. Incorrect Shipping Information
Please ensure that you provide accurate shipping details. Slimveda is not responsible for delays or lost shipments due to incorrect addresses. If you need to update your address after placing an order, contact us immediately.
8. Order Cancellations & Changes
Once an order is processed and shipped, it cannot be canceled or modified. Please review your order carefully before confirming your purchase.
9. Damaged or Missing Items
If you receive a damaged package or find any missing items, please contact us within 48 hours of delivery with relevant images and details. We will assist you in resolving the issue.
For any shipping-related queries, please reach out to us at [Support@slimveda.com/+91 96080 90429].
Thank you for shopping with Slimveda!